Whenever you make something, chances are there will be weak links the good customers will let you know about. They'll possibly get pretty vocal about it. Some experts will advise you to grow thicker skin for this. “Just make your customers happy,” they might say. For us, it’s not just about listening to those problems, it’s about understanding what truly lies behind them. You have to take on your customer’s problems as if they were your own and solve them so that you can create life-improving experiences.
10–20 business days, depending on the order address. Note that there may be delays due to the industry-wide slowdown.
If you're unhappy with the product you've received, then we'd be happy to take it off your hands, or replace it, provided youcontact uswithin a week of receiving the product.
Shipments outside of the USA may incur customs fees, depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors. Startup Vitamins does not take responsibility for possible fees.